1. Planning for the Future

The best HR managers know they aren’t alone in the department, trying to keep all the employees from breaking the rules. They’re a key part of an organization and even have to consistently stay one step ahead of the company. When you see a future need, prepare to fill it with the right talent. Is the accounting department getting overwhelmed? Be ready to hire another employee. This way, when the position does become available, you can hit the ground running and continue to be a step ahead.

2. Communication

Communication is hands-down the most substantial aspect of any manager’s position. Yes, this is because of its importance to every aspect of every position, but also because of its ability to be misinterpreted. All managers need effective communication skills, but it’s especially important to HR managers. Dealing with all the people in the company means dealing with different positions, personalities, backgrounds, etc. In order to be effective with this many variations, the HR manager must not only be an excellent speaker, but a great listener as well. They must be able to communicate their point across, but also to make sure they’re understanding the others are saying. They need to be able to lead the conversation in a way that both parties understand what is going on completely.

3. Handling the Grey Area

Perhaps one of the most difficult parts of being an HR manager is the “grey area.” Is it discrimination? Is it harassment? HR managers have to act with incomplete and best “available” information, and they’ll have to know when to seek the assistance of experts. In conflict management, it can be especially difficult because often there is no right or wrong, no white or black. At these times, the HR manager must be creative and create a solution that resolve conflicts in a win-win manor.

4. Influence

As a manager overall, how can you expect your subordinates to go the extra mile if you don’t? The best managers are those who set an example, showing everyone that if they work hard and stay focused, good things are to follow. As an HR manager this is exemplified with your relations to everyone in the company, not just a set group of employees. Continuously strive to be better, show employees that your company is a great place to work and you want it (and yourself) to be even better. Make your employees want to work as hard as you so they can see results like yours. Managers who are content with mediocrity will attract like-minded individuals or breed bitterness from those who strive to be better.