Join our dynamic team at Innovative Staff Solutions (ISS) as we expand, seeking a dedicated Branch Manager for our Effingham, IL branch. We’re on the lookout for a full-time professional who embodies unparalleled customer service, adept communication, a positive mindset, and a passion for thriving in a bustling, people-centric atmosphere. At ISS, we foster skill development and offer significant growth opportunities for ambitious career-driven individuals.

This position is exclusively tailored for our internal team and does not involve placement with our partners. Being part of our internal team places you at the core of delivering top-notch services. Your role here is crucial in ensuring that our clients and flexible-to-hire employees receive nothing short of outstanding, five-star service. Join us on this thrilling journey toward achieving excellence!

Responsibilities:

• Maintain proactive communication with clients, fostering business development and ensuring exceptional customer service for client and employee retention.
• Uphold high ethical standards and compliance with relevant laws and regulations (Worker’s Compensation, Unemployment, Legal, WOTC, etc.).
• Oversee branch operations including budgeting, forecasting, monthly P&L review, payroll, credit, and collections.
• Screen candidates for placement with our partners.
• Aligned with company guidelines and goals, cultivate, train and maintain a skilled internal team of up to 2 team members.
• Identify career development prospects to retain staff and provide ongoing coaching and counseling for performance enhancement.
• Conduct regular staff performance reviews and meetings, promptly addressing customer and employee satisfaction concerns.
• Network to enhance the branch’s reputation and visibility within the company.

Requirements:

• Bachelor’s degree or equivalent experience.
• Proficiency in Microsoft Office suite.
• Professionalism in appearance and demeanor.
• Strong attention to detail, organizational skills, and ability to work efficiently in a dynamic environment.
• Demonstrated track record of exceptional leadership, organizational prowess, and superb communication skills.
• Adaptability, flexibility, and resilience in maintaining effectiveness amidst change.
• Reliable availability Monday through Friday from 8 am to 5 pm, with a willingness for occasional overtime as needed.

Compensation & Benefits:
Innovative Staff Solutions offers competitive compensation based on qualifications and experience, complemented by an extensive benefits package including:

• Medical, Dental, Vision, Life Insurance, and Disability coverage.
• Employee Assistance Program.
• Paid Time Off and Holidays.
• Referral Plan incentives.
• Flexible Spending Account.
• 401k with up to 4% company match.
• 90-day structured training program.
• Salary: $40,000-50,000/year

About ISS:
Innovative Staff Solutions is a family-owned, full-service, staffing company that has been in business for over 29 years. Rooted in the commitment to provide 5-star customer service, ISS now operates more than 25 current locations throughout Illinois, Indiana, Kentucky and Missouri.

Innovative Staff Solutions is committed to giving back to the communities that we serve through charitable donations and giving of our time and effort. ISS employees are provided opportunities to participate in team outreach projects as well as guidance and recognition for individual contributions within their area.

ISS is a dynamic organization lead by dedicated professionals that are committed to exceeding expectations and overcoming obstacles. Its foundation is based on 5 pillars: People, Integrity, Innovation, Service, and Teamwork. With unparalleled skill and expertise in the industry, ISS is committed to constantly improving the experience for its customers and employees alike.

EEO Statement:
Innovative Staff Solutions is an Equal Opportunity Employer. All employment decisions are based on qualifications, merit, and need.

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