Innovative Staff Solutions is growing, and we are seeking an Operations Specialist to add to our internal team. Ideal candidates will have impeccable customer service and communication skills, a positive attitude, and thrive in a fast-paced, people-centric environment.

This position is exclusively tailored for our internal team and does not involve placement with our partners. Being part of our internal team places you at the core of delivering top-notch services. Your role here is crucial in ensuring that our clients and flexible-to-hire employees receive nothing short of outstanding, five-star service. Join us on this thrilling journey toward achieving excellence!


  • Travel to ISS locations to cover for absences within the internal staff.
  • Phone Screen and process candidates for available job opportunities.
  • Communicate with applicants, and clients via phone, email and in person.
  • Data entry of documentation into our HRIS system.
  • Process hiring paperwork for new employees placed on assignment.
  • Process Workman’s Comp paperwork.
  • Adaptable to work with changes within the different locations.
  • Retaining knowledge on our client base to achieve complete satisfaction.


  • Must have a minimum of 2 years of customer service experience.
  • Proficiency in Microsoft Office products.
  • Professional appearance and demeanor.
  • Detail oriented, organized and work efficiently despite interruptions.
  • Must have strong communication skills both verbally and written.
  • Highly dependable and able to work overtime as needed.
  • Hold a valid driver’s license with a safe driving record.
  • Flexible schedule and able to work 45-55 hours per week.

Compensation & Benefits:

  • Medical, Dental, Vision, Life Insurance, and Disability
  • Employee Assistance Program
  • Paid Time Off/Paid Holidays
  • Flexible Spending Account
  • 401k with up to 4% company
  • 90-day structured training program with continuing education, and growth opportunities.
  • All expenses are paid for overnight travel including company vehicle, hotel accommodations and meals.
  • Salary: $19-21/hour

About ISS:
Celebrating three decades of excellence, Innovative Staff Solutions has been a pillar in the business landscape for 30 years. As a family-owned, full-service staffing agency, we proudly operate in Illinois, Indiana, Kentucky, Wisconsin and Missouri. Our expertise lies in uniting the region’s premier employers with highly qualified candidates. Offering a range of employment options including flexible arrangements, temp-to-hire, direct hire, and professional opportunities, we are committed to facilitating meaningful career connections. With a legacy built on trust and reliability, let us guide you towards your professional aspirations. Discover the difference that over 30 years of experience can make in finding your ideal career path with Innovative Staff Solutions!

EEO Statement:
Innovative Staff Solutions is an Equal Opportunity Employer. All employment decisions are based on qualifications, merit, and need.


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