Innovative Staff Solutions is growing, and we are seeking a qualified Staffing Specialist to add to our internal team. This full-time position is based in our Gibson City, Illinois office. Ideal candidates will have impeccable customer service and communication skills, a positive attitude, and thrive in a fast-paced, people-centric environment. ISS believes in cultivating the skills of our team and offers growth potential to those desiring to advance their careers.


Interview by phone screening and processing candidates for available job opportunities.
Recruit, evaluate and hire qualified candidates.
Communicate with clients and employees via phone, email and in person.
Enter data entry documentation into our HRIS system.
Process hiring paperwork for all new employees placed on assignment.
Process Workman’s Compensation paperwork and perform investigations.
Cold call potential applicants for open job opportunities.
Work at a fast paced with a sense of urgency work style.


A minimum of 4 years of customer service experience.
Proficiency in Microsoft Office products.
Professional appearance and demeanor.
Detail oriented, organized and work efficiently despite interruptions.
Must have excellent communication skills.
Ability to multi-task and be organized and good at the details.
Capable of handling difficult conversations.
Ability to work effectively independently or as part of a team player.
Must be highly dependable and able to work M-F, 8:30am-5:30pm + overtime.

Compensation & Benefits:

Innovative Staff Solutions provides our employees with competitive wages based on qualifications and experience as well as a generous benefit package including Medical, Dental, Vision, and Life Insurance, Disability, Employee Assistance Program, Paid Time Off/Paid Holidays, Referral Plan, Flexible Spending Account, 401k with up to 4% company match and company events. We also provide a 90-day structured training program with continuing education, and growth opportunities.

About ISS:

Innovative Staff Solutions is a family-owned, full-service, staffing company that has been in business for over 27 years. Rooted in the commitment to provide 5-star customer service, ISS now operates more than 25 current locations throughout Illinois, Indiana, Kentucky, Iowa and Missouri. Based in Mattoon, IL., ISS specializes in flex, temp to hire, direct hire and professional recruiting services throughout the Midwest. Innovative Staff Solutions is committed to giving back to the communities that we serve through charitable donations and giving of our time and effort. ISS employees are provided opportunities to participate in team outreach projects as well as guidance and recognition for individual contributions within their area.

EEO Statement:

Innovative Staff Solutions is an Equal Opportunity Employer. All employment decisions are based on qualifications, merit, and need.


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