Innovative Staff Solutions

Innovative Staff Solutions is a family owned staffing agency growing in over 4 states and 23 communities.  We are adding a Call Center Specialist to our Mattoon branch to work full time Monday through Friday. 

Job Duties:

  • Phone Screen and process candidates for available job opportunities
  • Process backgrounds checks
  • Document valid information when conducting reference verifications
  • Excellent communication skills both verbally and in writing
  • Subject matter expert in our HRIS applicant system
  • Working in a team environment to get the job done
  • Ability to multi-task and keep a positive attitude
  • Excel in customer service



  • Must be proficient with Microsoft Office products
  • Must have excellent communication skills both verbally and written
  • Professional attitude and appearance
  • Ability to multi-task and be detail oriented
  • High energy with the ability to sit at a computer and make multiple phone calls
  • Strong sense of customer service
  • Professional phone etiquette in a call center environment
  • Excellent typing skills
  • Solid decision maker
  • Knowledgeable and not afraid to ask questions to get it done right
  • Team Player attitude
  • Friendly and outgoing personality
  • Highly dependable and able to work Monday through Friday 9am – 6pm.

Ability to work mandatory overtime as needed

To apply for this job email your details to