Innovative Staff Solutions is hiring an Customer Support Assistant for a client in Ottawa, IL. This position is primarily responsible for providing clerical support for the logistics team, assisting with completed shipping and order processing paperwork. This is a full-time temp to hire position! Apply today!

Job Details: Customer Support Assistant:

  • $15/HR
  • 9:00am – 5:30pm
  • Monday-Friday

Job Description for Customer Support Assistant:

  • Sort, scan, and save completed shipping paperwork
  • Assist in monitoring logistics order intake log
  • Assist with tracking shipments and provide delivery and freight cost information
  • Prepare documents needed to process customer orders including pick tickets and labels per customer specifications
  • Create and maintain customer files and purge regularly
  • Assist with incoming carrier calls and carrier scheduling
  • Performs other related duties as assigned

Job Requirements for Customer Service Coordinator:

  • High School with an equivalent work experience
  • Ability to manage multiple priorities and multitask
  • Must be good communicator
  • Proficient keyboarding skills
  • The physical environment requires associate to walk through a high traffic production area and warehouse to get to/from office that is located within the warehouse.
  • Frequently required to use personal protective equipment (safety shoes and safety glasses).

Job Perks for Customer Service Coordinator:

  • Weekly paychecks
  • Immediate health benefits
  • Opportunity for full time- hire

Apply today!