Innovative Staff Solutions is hiring for a Flex position as a Customer Service Representative in Decatur, IL. The ideal candidate will be able to commit to work either 24 hours over the weekend or 40 hours Monday-Friday depending on their needs and lifestyle while providing our client with superior customer service in a warehouse environment.
Job Details: Customer Service Representative
- Earn $19.00/hour.
- 1st, 2nd, 3rd, shifts available (6am-2pm), (2pm-10pm), (10pm-6am) | Monday – Friday.
- Saturday & Sunday 12-hour shifts available with option to add additional hours Mon-Fri up to 40 hours.
- Temp to Hire after 120 days.
Job Responsibility: Customer Service Representative
- Assisting customers and business partners over the phone and email.
- Processing orders, receipts and inventory updates in a Warehouse Management System.
- Handling customer complaints in a calm, professional manner.
- Diagnose, assess and resolve problems or issues.
- Monitoring progress of delivery routes.
- Processing changes or cancellations to delivery orders.
Job Qualifications: Customer Service Representative
- Previous customer service experience.
- Must be customer service oriented.
- Experienced with WMS and MS Office skills.
- Excellent phone and email communication skills are essential.
- Ability to prioritize and balance completion of tasks; be self-motivated.
- Strong attention to detail, positive attitude, willingness and eagerness to learn new skills.
Job Benefits: Customer Service Representative
- Weekly paycheck.
- Benefits available immediately thru ISS.
- Opportunity to be hired on by our Client.
Apply Today!