Midland States Bank

Innovative Staff Solutions is hiring a Loan Servicing Specialist for a client in Effingham, IL. The ideal candidate will have previous banking, data entry, or customer service experience and proficient in Microsoft Office Suite. This is a full time/temporary position supporting our client’s mortgage division with processing loan agreements. This is a short assignment and it is projected to last up to 6 months.

Job Details for Loan Servicing Specialist:

  • $15.50-$17.50/HR, based off skill set.
  • Monday-Friday work week
  • Hours: 8am – 5pm
  • Open and sort mail
  • Scan and index insurance documents
  • Research, contact insurance agents, and conduct system maintenance

Job Duties for Loan Servicing Specialist:

  • Receives, validates and completes basic loan maintenance requests.
  • Processes loan payments and payoffs
  • Performs loan research; able to answer and resolve basic inquiries.
  • Scans, files, and re-files documents in the bank’s imaging system as related to loan servicing tasks performed.
  • Performs credit card basic maintenance and new card booking audit
  • Ensures that all collateral ticklers are set according to the specifications outlined in the lending agreements/documentation.
  • Review, tracks, and update collateral through reports and escalates exceptions
  • Tracks and updates hazard insurance collateral; sending out reminder letters when necessary to meet government guidelines.
  • Proactively works all aged collateral items
  • Disburses escrow payments and processes escrow refunds
  • Processes/sorts Corporate mail and disburses department mail
  • Onboards consumer loans onto bank’s Core system
  • Escalates questionable transactions and reoccurring issues to management in a clear and timely manner.
  • Provides exceptional customer service to our customers and business partners
  • Consistently meets all regulatory and legal guidelines surrounding all assigned functions.
  • Observes all security, privacy and compliance requirements.
  • Performs other duties as assigned.

Job Requirements for Loan Servicing Specialist:

  • High School Diploma
  • 1 year of previous relevant work experience
  • Strong attention to detail
  • Demonstrated ability to learn and use new software and programs
  • Proficient in Microsoft Office Suite

Job Benefits for Loan Servicing Specialist:

  • Weekly paychecks
  • Immediate health benefits

Apply today!